Tuesday, April 29, 2008

Alright....

So it's been a bit since I've posted.

I was able to semi use the laptop after reformatting for a bit... had to reformat every few days... replaced the ram myself... no dice. It's actually the Hard Drive this time.


I called acer to give them one last chance. Basically I stated what had happened, and that I know that the person on the phone didn't care, and that I knew they wouldn't be affected by my call. Long story short, after threatening a lawsuit he put me on hold to check on replacing the unit. 10 minutes later, nope... we can only repair it AGAIN.

I'm calling a lawyer.

Anyone want in on this as a class action suit?

Wednesday, April 16, 2008

So yesterday

Acer called me back... Asked what the problem is... I told them it burnt up again. They asked some questions, I mentioned linux... they said that LINUX caused it to burn up again and they aren't covering it.

The version of linux I chose is specifically designed to be easy on the hardware and run cooler. It has laptop management functions and is pretty stable. It was not linux. I may be contacting a lawyer.

In the mean time, I don't think it's a heat issue... I was able to reformat linux and it ran fine for a day. Got a chill mat and it still "burnt up".

Haven't reformatted yet, but I don't want to have to every other day.... I'm going to have to figure out the issue. It has to be hardware....

Oh, and I forgot... last time they had it, they replaced the motherboard, processor and heatsink... then the tech said that they "fixed it to make you happy". So they threw parts at it to make me happy.... sounds like a great strategy.

Sunday, April 13, 2008

This has to be a joke....

You mean to tell me... that the laptop has burnt up again? This has to be the most ridiculous situation ever.