Wednesday, March 19, 2008

My Rebuttal to ACER's Final Offer.

Again, I have provided EVERY opportunity to the company to repair the unit. I have used so many minutes on my cell phone that the company disconnected service mid-month... an acceptable solution will only be a full refund, so I do not have to deal with this for a fifth time as well as compensation for the cell phone usage from the hours I've been on the phone with ACER, and the BBB. If appropriate resolution is not reached, this will become a legal matter in which I seek compensation for not only what I'm requesting now, but also for my physical injuries. This will be resolved to my satisfaction. I am not being overly demanding. I am requesting fair compensation for the problems this unit has repeatedly caused.

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